We're so passionate about the support we give that we're now publishing live current performance statistics on this page so that you can see how well we're doing.

If you submit a support ticket enquiry, we aim to respond within 1 hour if possible.  You can see how we're currently doing in the green box above.

Our website hosting is also among the most reliable in the industry - you can see our current reliability for our main server in the blue box above.