Setting up your email using Googlemail / Gmail

Setting up your email using Windows Live Mail (the default email client that comes with Windows 7)

Setting up your email using Outlook

This guide will assist you in setting up your POP3 email account using Outlook. The procedure given is for Outlook 2007, but will be similar for other email clients.  You can also download this guide as a PDF (includes pictures and step-by-step instructions).

To configure your email client to collect and deliver your messages, you will need the following information to hand:

• Email address
• POP3 server name (for incoming messages)
• SMTP server name (for outgoing messages)
• Account username
• Account password

All of this information will be provided to you by us.

To set up your POP3 email:

1. Click Tools > Email Accounts. A popup window will appear.
2. Click the Add a new email account option. Click Next.
3. Choose POP3. Click Next.
4. On the Internet E-mail Settings (POP3/IMAP) window, enter your information as follows:
   - Your Name - Your first and last name.
   - E-mail Address - Your email address.
   - User Name - Your email address, again.
   - Password - Your email account password.
   - Incoming mail server (POP3) – The incoming mail server information we provide.
   - Outgoing mail server (SMTP) - The outgoing mail server information we provide.
5. Click More Settings. Go to the Outgoing Server tab. Tick My outgoing server (SMTP) requiresauthentication. Select Use same settings as my incoming mail server. Click OK.
6. Go to the Advanced tab, and make sure the Leave a copy of messages on the server option is NOT TICKED.Click OK.This step is important, if this box is ticked it will cause your email inbox in fill up. This will causeincoming email to bounce back to the sender – you will stop receiving email. If you need to tick this box forany reason, ensure that you also tick Remove from server after X days. We recommend 3 days, or amaximum of 7.
7. Click Next.
8. Click Finish.

Your email account should now be configured and ready to use.

When you have successfully set up your email, send an email titled ‘Test Message’ to info@siteclick.co.uk . We will reply with a confirmation that your email is working correctly.

Questions

If your email isn’t working, please email us from a personal email account with the following information:

• The name of the email client you use to check your email (i.e. Outlook, Outlook Express, Thunderbird,Googlemail, etc.)
• Any error messages you are receiving – please be as accurate as possible.
• We will respond quickly with a solution. No email sent to your new account is lost during this time.

This guide is also available as a PDF - Click here for the PDF guide to setting up email